Betovo Cookie Policy

At Betovo Casino, we use cookies and similar tracking technologies to operate our website, secure your account, and improve the overall experience you have with us. This Cookie Policy explains what cookies are, why we use them, and how you can control them when you play with Betovo, access Betovo login, or use the Betovo app. This policy applies to all domains through which we deliver our services, including our German-facing mirror and our Canada-facing mirror, both operated under the same Curacao Gaming Authority licence.

What Cookies Are

Cookies are small text files that are placed on your device — computer, tablet or mobile phone — when you visit our website or use our app. They allow us to recognise your device, remember your preferences, keep you securely logged in, and understand how you interact with our casino. We also use similar technologies such as pixels, tags and local storage, which we refer to collectively as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for several purposes connected to the operation of Betovo Casino. Some cookies are strictly necessary to make our platform function, while others help us personalise your experience, measure performance, and deliver relevant promotions such as Betovo bonus offers and Betovo bonus code campaigns. Below, we set out the main categories of cookies we deploy.

Essential Cookies

These cookies are required for our website and app to work properly. They enable core features such as account authentication, session management for Betovo casino login, secure navigation between the sportsbook and casino verticals, and enforcement of our restricted-country rules. Without these cookies, we would not be able to provide our services safely, and features like deposits, withdrawals and identity verification would not function correctly. Essential cookies cannot be disabled through our cookie settings tool because they are fundamental to the security and integrity of our platform.

Functional Cookies

Functional cookies remember choices you make while using our services, such as your preferred language among the 21 locales we support, your selected currency, and settings you configure within the Betovo app or on our desktop and mobile site. We also use functional cookies to remember whether you have previously accessed a specific mirror, so that returning players are directed to the correct version of our platform, whether that is our German-facing domain or our Canada-facing domain.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with Betovo, which pages are visited most frequently, and how players navigate from registration through to their first deposit. This data helps us identify technical issues, improve loading speeds, and refine the layout of our casino lobby, including categories such as Top Games, Jackpots and Bonus Buy. We aggregate this information so that it does not directly identify you, and we use it solely to enhance the quality of our services.

Advertising and Marketing Cookies

Marketing cookies allow us, and our approved advertising partners, to deliver content relevant to your interests, including information about our welcome package, reload offers, and loyalty club rewards. These cookies may track your visits across our website and other sites to build a profile of your interests, allowing us to measure the effectiveness of campaigns related to search terms such as betovo casino review, betovo casino bonus, and betovo free spins. We do not use these cookies to target users located in jurisdictions on our restricted list.

Cookies Related to Your Account and Bonuses

When you register with us and complete a Betovo login, cookies help us maintain your session securely and detect suspicious activity, including attempts to access your account from a masked location using a VPN, which is not permitted under our terms. We also use cookies to track your eligibility for promotions, such as our First Deposit Casino Bonus, Weekly Reload offers, and Loyalty Club progression, ensuring that bonus terms — including wagering requirements and maximum bet restrictions — are applied correctly to your account. Cookies used for this purpose help us prevent bonus abuse as defined in our Terms and Conditions.

Third-Party Cookies

Some cookies on our website and app are placed by trusted third parties who provide services on our behalf. These include:

• We work with payment processors, including our payments partner XLNC LTD, whose cookies support secure transaction processing for deposits and withdrawals.
• We integrate game providers such as Pragmatic Play, Fugaso, BGaming, Gamzix and Spinomenal, whose cookies help deliver and optimise slot and live casino content.
• We use analytics providers to measure site performance and player engagement across both our German-facing and Canada-facing mirrors.
• We use fraud-prevention and anti-money-laundering technology providers whose cookies help us meet the customer due diligence standards required under the 5th AML Amendment.

These third parties may set their own cookies subject to their own privacy and cookie policies, over which we do not have full control, although we only work with partners who meet appropriate data protection standards.

Cookies on the Betovo App

When you use the Betovo app rather than our browser-based platform, similar tracking technologies apply, including device identifiers and local storage mechanisms that perform the same functions as browser cookies. If you complete a Betovo app download, we use these technologies to remember your login details, apply your account preferences, and ensure that promotional offers are displayed correctly based on your account status and location.

Managing Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings. Most browsers allow you to block cookies entirely, delete existing cookies, or receive a notification before a cookie is set. Please note that if you disable essential cookies, certain features of our website may not function properly, and you may be unable to complete a Betovo casino login or access certain account features. Where available, we also provide a cookie preference tool on our website allowing you to adjust settings for functional, analytics and marketing cookies specifically.

Cookies and Cross-Border Access

Because we operate through geo-facing mirrors, the cookies served to you may differ depending on which domain you access. Players connecting through our Canada-facing mirror will encounter cookie configurations distinct from those on our German-facing mirror, reflecting different regulatory requirements and market presentations. We remind all players that masking their location through a VPN to bypass our restricted-country rules is not permitted, and doing so may result in withdrawals or refunds not being honoured.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own operational practices. Any changes will be posted on this page, and where changes are material, we will take reasonable steps to notify registered players. We encourage you to review this policy periodically to stay informed about how we use cookies at Betovo Casino.

Contact Us

If you have questions about how we use cookies, or if you would like further information about our data practices, our customer support team is available 24/7 via live chat and e-mail. Players using our German-facing mirror can reach us at [email protected], while players using our Canada-facing mirror can contact us at [email protected].